International speaker Michael Bang conducted a corporate training "Customer Service as a Competitive Advantage" for the employees of RACUS organization

As part of the annual professional development activities for the employees of the Group of Russian state universities RACUS, a corporate training "Customer Service as a Competitive Advantage" was held on June 27, 2022. The training was organized by RACUS executives to improve the skills of employees of both central and local offices in 9 cities of Russia, as well as foreign representatives in the view of the start of the admission period for 2022/2023 academic year. The training "Customer Service as a Competitive Advantage" was attended by the representatives from all over the world: Egypt, Nigeria, Sri Lanka, Sierra Leone, Zimbabwe, Namibia, India, Angola and many others. The training was conducted in English with simultaneous translation into Russian.